AI Agents

Custom AI Agent Development for Australian Businesses

Agents that take action inside your systems, not chat demos. Built and deployed in weeks.

Overview

"AI agent" gets used to describe everything from a chatbot widget to a fully autonomous system, and most of what gets built under that label never leaves the demo. It answers questions convincingly and does nothing else.

A real AI agent plans a task, calls the tools it needs, takes an action inside your actual systems, checks the result, and knows when to stop and ask a human. That's a meaningfully harder engineering problem than a chatbot, and it's the only version worth paying for.

At Bocati Solutions, we build AI agents that are wired into your CRM, inbox, accounting software, or internal tools from day one, with explicit guardrails on what they can do autonomously and what needs your sign-off. Delivered in weeks, using the same AI-accelerated development process behind our custom software and automation work.

If you've looked at "AI agent" services and come away with a lot of strategy slides and no working software, this is built for the opposite: a scoped agent, a fixed price, and something running against your real data inside a few weeks.

What's Included

Everything your business needs

An AI agent plans and executes multi-step work, not just single responses. Here's what we build most often:

Inbox & Email Triage Agents

Reads inbound email, classifies intent, drafts or sends responses, and routes anything it's not confident about to a human. Cuts response time without losing control of tone or accuracy.

Customer Support Agents

Answers customer questions grounded in your actual documentation, order data, or knowledge base, not a generic model guessing. Escalates cleanly when it hits the edge of what it knows.

Data Entry & Reconciliation Agents

Reads incoming invoices, forms, or reports and enters them into your CRM or accounting software, flagging discrepancies for review instead of entering them silently.

Research & Reporting Agents

Pulls data from multiple internal and external sources, compiles it into the report your team currently spends hours building manually, on a schedule or on demand.

Internal Ops Copilots

Sits inside your internal tools and answers "what's the status of X" or "who's behind on Y" questions instantly, pulling live data instead of someone checking three systems.

Workflow Orchestration Agents

Coordinates a multi-step process across several systems — for example, qualifying a lead, updating the CRM, and triggering an onboarding sequence — with a human approval gate wherever the stakes are high.

Transparent Pricing

Fixed-price packages. No surprises.

Every project starts with a clear scope and a fixed price. No hourly billing, no scope creep, no nasty invoices.

Single-Task Agent
$8,000 – $18,000
2–3 weeks
  • One well-defined task or workflow
  • One system integration
  • Human-in-the-loop for edge cases
  • Basic logging and monitoring
  • 30 days post-launch support
Get a quote
Multi-Step Agent
$18,000 – $45,000
4–7 weeks
  • Multi-step planning and tool use
  • Multiple system integrations
  • Custom guardrails and approval gates
  • Error handling and fallback logic
  • Dashboard for reviewing agent activity
  • 30 days post-launch support
Get a quote
Multi-Agent Platform
$45,000 – $90,000+
8–12 weeks
  • Multiple coordinated agents
  • Advanced human-in-the-loop workflows
  • Full audit trail and monitoring
  • Custom permission model
  • Ongoing tuning as usage patterns emerge
  • 60 days post-launch support
Get a quote
Our Process

From brief to live in weeks

1

Use-Case Mapping

We map the exact task end-to-end: what triggers it, what data it needs, what "done correctly" looks like, and where a human must stay in control.

2

Scope & Fixed Quote

A defined scope and fixed price before any build starts. No open-ended "AI strategy" retainer.

3

Weekly Builds

Working agent on a staging environment every week, tested against real (anonymised where needed) data from your business, not synthetic demo data.

4

Guardrail Testing

We deliberately try to break it: bad inputs, ambiguous requests, edge cases. The agent needs to fail safely, not confidently do the wrong thing.

5

Launch & Monitor

Goes live with logging so you can see exactly what the agent did and why. Full documentation and handover — you own it outright.

Serving businesses across Australia

We work with businesses in every major city, same timezone, same business culture, no excuses.

Frequently Asked Questions

Can I develop my own AI agent?

Technically yes — the underlying models and frameworks are publicly available. In practice, most businesses don't have in-house AI engineering capacity to design the guardrails, tool integrations, error handling, and security review a production agent needs. DIY agents built from tutorials tend to work in a demo and fail quietly in production. That gap is what a development partner closes.

How much does it cost to develop an AI agent?

A single-task agent typically runs $8,000–$18,000 over 2–3 weeks. A multi-step agent integrated with your existing systems runs $18,000–$45,000 over 4–7 weeks. A multi-agent platform with monitoring and human-in-the-loop workflows runs $45,000–$90,000+ over 8–12 weeks.

What's the difference between an AI agent and a chatbot?

A chatbot answers questions in a single turn. An agent plans and executes multi-step tasks — it reads data, calls tools, takes an action, checks the result, and decides what to do next, within guardrails you define.

Is my business data safe with an AI agent?

Every agent is scoped with explicit permission boundaries: what it can read, what it can act on autonomously, and what needs human approval first. Agents run on your own infrastructure and accounts, not a third-party black box, so every action is auditable.

How is this different from your business automation service?

Business automation typically means rules-based workflows: if X happens, do Y. AI agents handle work that doesn't fit a fixed rule — where the agent has to read unstructured input, make a judgment call, and choose the right action from several options. Many projects use both together.

Get started

Let's build something.

Tell us what you need. We will come back with a clear scope, timeline, and fixed price, usually within 48 hours.

  • Free initial consultation, no obligation
  • Fixed-price quote, no hourly surprises
  • You own 100% of the code at handover

No spam. No obligation. Just a straight answer.