Built around your sales process. Delivered in 3–8 weeks.
Overview
Salesforce costs $150+ per user per month. HubSpot locks you into pricing tiers that punish growth. And neither of them knows your industry, your workflow, or the quirks that make your business tick.
At Bocati Solutions, we build custom CRM systems from scratch — tailored to how your team actually sells, tracks, and reports. Using AI-accelerated development, we deliver working software in weeks, not the 6–12 months traditional agencies quote.
The result is a CRM your team will actually use. No workarounds. No features you'll never touch. No monthly bill that grows every time you hire someone new.
We've built custom CRMs for Australian businesses across professional services, trades, logistics, healthcare, and financial services. Every project starts with a fixed price and a clear timeline.
Every custom CRM we build is tailored to your exact requirements. Here's what that typically includes:
Visual sales pipeline built around your actual stages — not a generic template. Track every lead from first contact to closed deal.
Rich contact records with full communication history, notes, files, and custom fields specific to your industry.
Never miss a follow-up again. Automated reminders, email sequences, and task assignments keep deals moving without manual intervention.
Dashboards that show the metrics you actually care about. Revenue forecasting, team performance, and pipeline health — in real time.
Sync quotes, invoices, and customer data directly with your accounting software. Eliminate double entry and keep records clean.
Your team can update deals and log calls from the field. Full functionality on any device, no dedicated app required.
Sales reps, managers, and admins each see exactly what they need. Fine-grained access control without complexity.
Connect with Google Workspace or Microsoft 365. Log emails automatically and sync meetings to contact records.
Connect your CRM to any tool in your stack — POS systems, marketing platforms, industry databases, and more.
Every project starts with a clear scope and a fixed price. No hourly billing, no scope creep, no nasty invoices.
A Brisbane-based trade supplies company was managing 1,200+ active customers across Queensland using Excel. Sales reps were losing quotes, missing follow-ups, and spending 3 hours a week on manual reporting. Multiple salespeople were contacting the same customer with different information.
Bocati built a custom CRM in 4 weeks with automated quote generation, full customer communication history, inventory integration, and territory management for their Brisbane and regional teams.
We map your exact sales process, pain points, and must-have features. 45 minutes — no fluff.
You receive a detailed scope document with a fixed price. No hourly estimates, no surprises.
AI-accelerated development with weekly demos on a live staging environment. You see real progress every week.
Your team tests with real data. We iterate based on feedback — no change request fees for scope-aligned changes.
Go live. Full documentation, team training, and 30+ days of post-launch support included.
Pricing guides and real-world insights to help you plan your project.
Custom CRM development ranges from $15,000 for a basic system to $75,000+ for enterprise solutions. Most growing businesses invest $25,000–$45,000 for a fully featured CRM with automation and accounting integrations. Because we use AI to accelerate development, our pricing is significantly lower than traditional agencies for equivalent quality.
Off-the-shelf CRMs charge per user every month and force you to adapt your workflow to their structure. A custom CRM is built exactly around how your team works — with the fields, pipelines, and automations you actually need. For businesses with 10+ users, a custom CRM typically pays for itself within 12–18 months through eliminated subscription fees alone.
Yes. We integrate with all major Australian business software. Xero and MYOB are the most common requests, but we also connect with Stripe, industry-specific databases, marketing tools, and custom APIs. Integrations eliminate double data entry and keep all your systems in sync.
Most projects are delivered in 3–8 weeks. A basic CRM with contact management and pipeline takes 3–4 weeks. Advanced systems with custom automations and multiple integrations take 4–6 weeks. Enterprise solutions with complex requirements take 6–8 weeks. These timelines are 3–4x faster than traditional agencies because of our AI-assisted development process.
Yes — 100%. You own all code, data, and intellectual property. There are no ongoing licensing fees, no vendor lock-in, and no ongoing costs beyond hosting. You can modify, extend, or hand the code to any developer in the future.
Tell us what you're building. We'll tell you how fast we can deliver it — and what it'll cost.